Delivered today and stuck on the "connecting to HeMS server" screen for hours. Extender is next to window, antenna in window, and is the only device plugged directly into the wire. Multiple factory resets, also logged in via the ip and reset there as well. No dice.. The Power LED is off. The ). . ).
During setup of a 4G LTE Network Extender, the device gets hung up on "Connecting to HeMS Server." After logging into the device's Admin console (DEFAULT ADMIN PASSWORD = LTEFemto + the last 4 digits of the MAC ID), I can see the URL which is causing the issue (Connecting to HeMS.. The LTE Network Extender detected a PCI collision problem with the PCI setting assigned by management server. Please try restarting your device. If the issue persists, please call Customer Service (800-922-0204).