This guide will go over the meaning of Arris Surfboard modem lights and the most common Arris modem troubleshooting methods. Read this guide to learn more. Table of Contents.. A solid blue light means an internet connection is established on more than one channel (e.g., 5 GHz and 2.4 GHz connections).. This light notifies you whether or not the device is getting a signal from the internet. The receiver light is linked to the download component. If you own a dual-band modem, there will be two varying colors: A green light means that one band (either 5 GHz or 2.4 GHz) is gaining a signal. A blue light means that both bands are gaining signals. And:
Yes it is. blue means its connected at docsis 3.1 and green is docsis 3.0. Pretty standard for the downstream to be docsis 3.1 and upstream 3.0.. Blue Lights. Blue lights are common on Arris modems and indicate various stages of connectivity. Here's what they mean: Single Steady Blue Light: - The modem is powered on and waiting to connect to the network. Two Steady Blue Lights: - The modem has contacted the provider's network and is receiving a signal but is not yet online.